How Event Driven Architecture Can Help Your Dealership

Buying a car is a huge process. It can be exciting to pick out the perfect model and finally drive it off the lot, but the process to get there can take some time. You need to search through a whole lot of cars before you find your perfect fit. Not to mention the credit checks and payment information that needs to be processed before you get the keys. If you run a dealership, you have the responsibility to help walk your customers through this process of buying a new or used car, and you’ll need all the best tools to do so.

As the world continues to go digital, the software platforms and data tools you acquire are more important than they’ve ever been before. As a car dealer, you need data analysis tools to help track your customers, get the word out about your cars, and keep up with your changing inventory. You’ll also want to think about changing your architecture and how you run your data platforms. Consider switching to event-driven architecture (EDA) to help your car dealership thrive.

What is event-driven architecture?

Before you can understand the benefits of event-driven architecture, it helps to understand what is EDA in the first place. Every technology system or software program has its own setup and design pattern. The traditional request/response system where each event needed to be fully processed before the system could respond is being replaced with EDA. In this design pattern, an organization can detect events and react to them in real-time. This allows your analysts to understand data sets in record time and react without having to wait on a bunch of different steps. With the help of machine learning and predictive analytics, event-driven architectures are shaping the ways businesses of all sizes are operating. Make the software metrics at your dealership a breeze with the help of this data science methodology.

Continuously update information about your cars.

As a car dealership, you have a lot of different vehicles and information you need to be sharing with your customers. People will want to know about mileage, price information, warranties, or old accidents. These are the data points you’ll need to keep up with and event-driven architecture can help. Especially if you are selling cars online or in an auction where the bought or sold status will constantly be changing. For someone monitoring used cars for sale in Nigeria or other African countries, they will want to know exactly when each vehicle title has been sold. Car sales can be fast-paced so you don’t want to be waiting around for statistical graphics to come back before your software jumps into action. Monitor different cars and prices and adjust right away to give your customers a better experience.

Interact with customers in real-time.

Car dealers are known for being incredibly charismatic people. This means you want to always be offering great customer service. Event-driven architecture can help you respond to customers right away. If they request a new password on your site, need to change something with their payment plan, or want to ask a question, your system will be set up to take care of those needs right away. By giving them answers or a response in real-time, you are showing them that you value their business and want to help.

Speed up and streamline your business processes.

Overall, business intelligence platforms are designed to streamline your processes. Event-driven architecture is no different. By operating with less human interference, these programs will be more efficient and effective at reaching your clientele. You’ll also be able to streamline and process things faster on the backend to make the experience great all around.

Leave a Reply