By 2020, the number of freelancers in the U.S. stood at around 59 million. This number is expected to grow to 86 million by 2027. This growth is driven by the increasing use of artificial intelligence (AI) and the ever-growing demand for personal assistant services.
If you’re thinking of becoming a virtual assistant, now may be the best time. But before you start applying for jobs, you need to have the right skills. The competition is fierce, and you need to be able to stand out from the crowd.
In this blog post, we’ll look at 5 virtual assistant skills you need to have to be successful in the job.
1. Communication Skills
Excellent communication skills are a must for any virtual assistant. You’ll be communicating with clients and colleagues daily. You must be able to communicate clearly and effectively.
You should also be a good listener. Virtual assistants need to understand what their clients want and need. This understanding can only be there if you’re an active listener who pays attention to detail.
Client satisfaction is also crucial. A virtual assistant who can build strong relationships with clients is more likely to retain them.
2. Organizational Skills
As a virtual assistant, you’ll be managing your clients’ schedules, tasks, and projects. You must be able to keep track of all these moving parts and ensure that nothing falls through the cracks.
You need to have excellent time management skills to juggle all these tasks. You should also be proactive and always be one step ahead. This way, you can anticipate your clients’ needs and have solutions ready.
You should also be comfortable using project management tools like Asana or Trello. These tools will help you keep track of all your clients’ projects in one place.
3. Technical Skills
Most virtual assistants need to have basic technical skills. You should be comfortable using word processing software like Microsoft Word or Google Docs. You should also be able to use spreadsheet software like Microsoft Excel or Google Sheets.
Some virtual assistants also need to know how to use content management systems (CMS). WordPress is the most popular CMS, and many virtual assistants are expected to know how to use it.
4. Research Skills
As a virtual assistant, you’ll often be asked to do research tasks. This research could be anything from finding the best price for a product to researching a competitor’s marketing strategy.
You should be able to use different research tools like Google and Amazon. You should also know how to find reliable sources of information.
Citing your sources is also important. You should always include links to the sources you used in your research so that your client can check them for themselves.
5. Writing Skills
Many virtual assistants are required to do some writing tasks. This work could be anything from drafting emails to writing blog posts.
You don’t need to be a Pulitzer Prize-winning writer, but you should be able to write well. You should also know how to edit and proofread your work.
Learn more about virtual assistant jobs here.
Must-Have Virtual Assistant Skills
If you have these 5 virtual assistant skills, you’ll be well on your way to landing the job you want. Just remember to put your best foot forward and always be professional.
If you’re interested in learning more about technology, read our other articles.