Looks like Flipkart had taken more load on its arms than it could perhaps withstand and this was evident when their Big Billion Day Sale was not successful at a level they had anticipated. And soon after apologizing faced by users during its Big Billion Day sale, Flipkart on Wednesday informed Flipkart First subscribers it has “turned off” its In-a-Day Guarantee and Same Day Guarantee delivery services temporarily, due to the “sheer volume of deliveries.”
Flipkart, informing users about the temporary suspension of In-a-Day Guarantee and Same Day Guarantee delivery services via email, said it will bring back the services as soon as it can, and reiterated what premium services Flipkart First subscribers can still use, from a 24×7 dedicated helpline, to free shipping on orders from WS Retail.
This is what they had to say in the statement:
“Due to the over-whelming response we got on the Big Billion Day, our delivery team is working round the clock to ensure every customer receives their products in a reasonable amount of time.”
“Given the sheer volume of deliveries, we have turned off our In-a-day Guarantee and Same Day Guarantee services temporarily. We apologize if this has caused any inconvenience and will bring back the services as soon as we can.”
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